01 Services

Where the strategy meets the shopper.

Store standards, audits and execution support for consumer brands and retailers that need a reliable view of what is actually happening at the point of sale.

Service 03 / 05 Retail & Commercial Excellence
02 The Challenge

A listing is not the same as execution.

Products can be listed but unavailable, placed but not visible, promoted but incorrectly implemented. Without a clear standard and consistent store-level evidence, performance becomes difficult to compare and even harder to improve.

03 What We Do

The work at the point of sale.

From the category argument at head office to the routine that holds the shelf every week.

01

Retail Performance Check

A defined store sample, photo documentation, compliance score, key findings and a prioritised action plan.

02

Store audits

Availability, placement, pricing, POS material and agreed execution standards checked consistently across locations.

03

Planogram and merchandising standards

A practical definition of what good execution looks like by format or store type.

04

Promotion execution

Checks that the agreed mechanic, price, period and visibility are the ones the shopper actually sees.

05

Perfect store scorecard

A short, measurable standard that can be repeated across visits and compared over time.

06

Field routines

Clear briefs, visit logic and reporting requirements for the people representing the brand in store.

04 What You Get

What changes in store.

01 Deliverables.

Audit scope · store checklist · photo documentation · compliance summary · issue analysis · prioritised action plan

02 Outcome.

A consistent view of in-store execution and a practical list of actions for the next visit, rollout or buyer discussion.

05 The Method

Where this service sits in the method.

Every engagement runs through the same six phases. This service carries the weight in the phases marked in gold.

  1. 01 Discover
  2. 02 Define
  3. 03 Design
  4. 04 Execute
  5. 05 Measure
  6. 06 Grow